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LinkedIn content case study: How Understory Agency turned 90 minutes a month of a CEO's time into 200,000 impressions

How Understory Agency built a founder-led LinkedIn programme for Operatus that reached 200,000 impressions in 140 days on 90 minutes a month of the CEO's time.
Alex FineAlex FineLinkedIn β†—|August 23, 2026Case study7 min read
Chris Fezza, CEO of Operatus, on the LinkedIn content programme Understory Agency runs

Every B2B executive has been told to post on LinkedIn. The advice is right and the mechanics are unforgiving. The platform is heavily algorithm-driven and it rewards accounts that publish often, so a profile that goes quiet comes back to a colder audience than the one it left. Executives are the people least able to publish often.

Operatus is a revenue operations consultancy in New York. Chris Fezza, its CEO and Co-Founder, already knew LinkedIn was a powerful channel. He had watched it work for friends and connections, and he got decent results whenever he posted. Consistency was the part he could not hold. In his own description he would go in spurts.

What Operatus wanted was a profile that published on the platform's schedule, in Chris's own voice, carrying the technical depth a revenue operations audience reads for. The constraint was the CEO's calendar, and no amount of good intent moves that.

Across the first 140 days of the engagement, the profile produced roughly 200,000 impressions. That is an increase of more than 400% on the prior period, with roughly 1,200 followers added and 400+ saves. The input from Chris was 90 minutes a month.

Here is how we built it.

Operatus at a glance
IndustryRevOps consultancy
HeadquartersNew York, NY
ServicesLinkedIn content and go-to-market engineering, run by Understory Agency
EngagementLive January 2026, ongoing. Understory Agency engagements typically run 6 months
Headline resultRoughly 200,000 impressions in 140 days on 90 minutes of the CEO's time a month

Performance Summary (the first 140 days)

About Operatus

Industry: RevOps consultancy

Operatus is a revenue operations consultancy headquartered in New York, and Chris Fezza is its CEO and Co-Founder. It is a services business, which shaped what the profile publishes, because Chris wanted it to carry conceptual thinking and the specifics of actual client work in the same feed. Understory Agency has run Chris Fezza's LinkedIn content since January 2026, and also works with Operatus on go-to-market engineering.

The Challenge

Chris Fezza came to Understory Agency with a channel he already believed in. He had seen LinkedIn work for people he knew, and he got decent results on the occasions he posted. LinkedIn wants accounts that post frequently and comment frequently, and a CEO's week does not produce that on its own. Posting in spurts is what most founder profiles settle into, and the algorithm treats a spurt as a standing start every time.

A second gap sat underneath the first one. What was already published read as surface-level marketing, without much of the technical depth a revenue operations audience reads for. Volume on its own would not have closed that, because the people worth reaching in a technical category scroll past generic marketing content faster than anyone else does.

How Chris found us is the most self-evidencing proof point this service line has. He came in through the Clay partner programme, then booked a call with us on the strength of Understory Agency's own LinkedIn content. What he noticed was that it was authentic and interesting, and that it balanced conceptual thinking with specifics about the work the company was doing for clients. As a fellow services business, that balance was exactly what he wanted for himself. Our content marketing sold our content service.

The numbers before we began

Understory Agency starts every LinkedIn Content engagement by mapping what the executive already has. In January 2026, Chris Fezza's profile had:

πŸ‘‰ A channel he already believed in, with decent results whenever he posted and no way to keep posting

πŸ‘‰ Posting in spurts, in his own description, against an algorithm that rewards frequency above almost everything else

πŸ‘‰ Content with little technical depth, reading as surface-level marketing in a category where buyers read for specifics

πŸ‘‰ No production process behind the profile, so every post needed the CEO to find a topic and an hour in the same week

πŸ‘‰ A prior period of inconsistent posting, which became the comparison baseline for every number below

The Strategy: Take 90 minutes of the CEO, build a month of posts out of it

Frequency is the price of entry on LinkedIn and the executive's calendar is the binding constraint. Understory Agency builds the model around that constraint. Everything only Chris can supply stays with Chris, and that is a short list: his opinions, his judgement calls, and the specifics of work his firm has actually done. Everything else is ours. The design goal is to take the smallest possible amount of his time while keeping all of the substance that makes the posts worth reading.

The engagement opens with a comprehensive onboarding form at signup, and the timing of it is deliberate. Chris made the point better than we do. The moment a client signs is the moment they are most willing to sit down and dump everything out, so that is the moment to ask for it. From there we proposed topics and iterated them with him against 7 content pillars, which gives the profile a defined territory to own on the platform.

Then the monthly engine starts. Chris sits for one 90-minute interview a month against a question set prepared in advance, and each topical question carries 2 or 3 follow-up probes. The probes are the part that matters. The first answer to any question is the surface answer, and the detail worth publishing usually sits 2 questions deeper. That single call produces 10 to 20 posts. Posts go back to Chris every week for edits and approval, and after the first month he had almost no changes to make, because the voice had converged that quickly.

Format matters as much as cadence, and one format separated itself. Predictions and hot takes cleared 60 to 80 likes at minimum, at roughly a 100% hit rate, which makes it the shape worth returning to. Images and infographics are produced to the client's own brand guidelines, and Operatus liked the designs enough to consider repurposing them elsewhere. The delivery model, end to end:

The last thing worth saying is how the reach actually arrived, because it says something true about the platform. One post carried roughly a quarter of all impressions in the period, and the best single post did 250+ likes and roughly 50,000 impressions. Nobody can pick that post in advance. Volume is what buys the ticket, and the best 2-week window in the period ran to roughly 75,000 impressions and 280 saves on the back of it.

The Results (the first 140 days)

πŸ‘‰ Roughly 200,000 impressions on Chris Fezza's profile across the first 140 days

πŸ‘‰ More than a 400% increase on the prior period

πŸ‘‰ Roughly 1,200 followers added, and 400+ saves on the content

πŸ‘‰ Best single post at 250+ likes and roughly 50,000 impressions

πŸ‘‰ Best 2-week window at roughly 75,000 impressions and 280 saves

πŸ‘‰ Predictions and hot takes at 60 to 80 likes minimum, at roughly a 100% hit rate

πŸ‘‰ 10 to 20 posts a month out of 90 minutes of the CEO's time

πŸ‘‰ One post carried roughly a quarter of all impressions in the period

Key Takeaways

What Operatus says

What Operatus says about Understory Agency

β€œThe idea of a ghostwriter probably has negative connotations, but literally he's not making up any of this. This is all coming from me. He is really just taking it and formatting it into the post.”

Chris FezzaCEO & Co-Founder, Operatus

β€œIn B2B, we're not going to be hiring spokespeople for TV ads. You kind of have to just be yourself and put yourself out there.”

Chris FezzaCEO & Co-Founder, Operatus

Conclusion

Operatus started with a CEO who believed in LinkedIn and could not post consistently. 140 days later the profile had produced roughly 200,000 impressions, more than 400% above the prior period, with roughly 1,200 followers added and 400+ saves. The recurring cost to Chris Fezza is 90 minutes a month and a weekly approval pass, and the second-order return he points to is the one he did not expect. People comment, dialogue starts, and his network widened in a way it had not before.

The same constraint sits on almost every B2B executive. The channel works, the algorithm wants frequency, and frequency is the one thing a founder's calendar cannot produce on its own. Understory Agency builds the production line around the 90 minutes the executive actually has, and keeps the ideas where they belong.

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Understory Agency runs paid media, GTM engineering, LinkedIn content, creative and RevOps as one team, for 100+ B2B companies from seed to IPO. Clients include Clay, Zapier, Expensify, RemoFirst and RB2B.

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FAQ

What does a LinkedIn ghostwriting agency actually do for a founder?

The agency runs the production and the founder supplies the thinking. Content pillars get agreed up front so the profile has a defined territory to own. A recurring prepared interview pulls out the founder's real opinions, and drafting, design and scheduling all happen without him. A weekly approval step keeps the final word with the founder. Understory Agency runs this as its LinkedIn Content service line, and for Operatus it takes 90 minutes of the CEO's time a month.

How much of an executive's time does founder-led LinkedIn content take?

Less than most executives expect, once the model is interview-based. The time goes into 1 recorded conversation and a short weekly approval pass, and everything between those 2 points is the agency's work. The number to ask any agency for is how many posts come out of a single call, because that is what decides whether the calendar can sustain it. At Operatus, 90 minutes a month with Understory Agency produces 10 to 20 posts.

Does ghostwritten LinkedIn content still sound like the founder?

It does when the ideas come from the founder and only the formatting does not. The test is whether someone who reads the posts and then meets the founder gets the same person. That is why the interview matters more than the writing, because the writer is capturing opinions the founder already holds. Voice usually converges inside the first month, once the writer has heard enough of it. Chris Fezza, CEO and Co-Founder of Operatus, had almost no edits to make after his first month with Understory Agency.

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